Our terms, conditions / Policies

By booking with The Lucky Casino TLC, you agree to our service terms, including event setup requirements, payment schedules, and cancellation policies. We are committed to providing a smooth, professional, and enjoyable experience for all our clients. Full details of our terms are available upon request.

Privacy Policy

At The Lucky 3 fun casino we are dedicated to safeguarding and preserving your privacy when visiting our site or communicating electronically with us. This Privacy Policy, together with our terms of use, explains what happens to any personal data that you provide to us, or that we collect from you when you are on this site. We do update this Policy from time to time so please do return and review this Policy regularly.

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TERMS AND CONDITIONS

THE LUCKY CASINO TLC

Mobile Fun Casino & Rental Entertainment Services (UK)

These Terms and Conditions apply to all bookings made with Amazing Fun & Entertainment UK ltd (“we”, “us”, “our”). By booking our services, the client (“Client”, “you”) agrees to be bound by these Terms.

1. Nature of Services

1.1 We provide mobile fun casino entertainment and related rental services, including gaming tables, equipment, props, and event staff.

1.2 All casino-style games are provided strictly for entertainment purposes only.

1.3 No real gambling, betting, or monetary prizes are permitted or offered.

1.4 Our services do not require a Gambling Commission licence as defined under the Gambling Act 2005, as no money or money’s worth is staked or won.

2. Bookings and Payment

2.1 All bookings are subject to availability and confirmation.

2.2 A non-refundable deposit may be required to secure your event date.

2.3 Full payment must be received no later than the agreed date stated on the invoice and in all cases prior to the event start time, unless agreed otherwise in writing.

2.4 Payments must be made via the agreed payment method stated on the invoice.

3. Non-Payment / Refusal to Pay

3.1 If full payment has not been received by the agreed time, we reserve the right to refuse to commence the event.

3.2 If equipment, tables, or staff have already been delivered and set up at the venue, the Client remains fully liable for the entire booking fee.

3.3 We reserve the right to cease services immediately if payment is refused or reversed.

3.4 Any unpaid sums will be pursued through debt recovery or legal action. The Client agrees to be responsible for all reasonable recovery costs, including legal fees, court fees, and administrative costs.

4. Client Responsibilities

4.1 The Client must provide:

Adequate space for tables and equipment

Safe and level flooring

Suitable lighting

Access to power if required

Reasonable access for setup and breakdown

4.2 The Client is responsible for the behaviour of all guests.

4.3 The Client is liable for any loss or damage to equipment caused by guests, venue staff, or third parties during the event.

5. Equipment and Property

5.1 All equipment remains our property at all times.

5.2 Equipment must not be moved, tampered with, or used improperly.

5.3 Any damage, theft, or loss will be charged at full replacement or repair cost.

6. Age Restrictions

6.1 Our services are primarily intended for guests aged 18+.

6.2 Where minors are present, they must be supervised by a responsible adult at all times.

6.3 The Client must inform us in advance if under-18s will attend so appropriate arrangements can be made.

7. Alcohol & Conduct

7.1 Where alcohol is served, the Client is responsible for ensuring compliance with all UK licensing laws.

7.2 We are not responsible for incidents arising from alcohol consumption.

7.3 Our staff reserve the right to refuse participation to any guest behaving aggressively, dangerously, or inappropriately.

7.4 If staff feel unsafe at any time, we reserve the right to terminate services without refund.

8. Cancellation Policy

8.1 All cancellations must be made in writing.

8.2 Deposits are non-refundable.

8.3 Cancellation within:

[14] days of the event may result in 50% of the total fee being payable.

[7] days of the event may result in 100% of the total fee being payable.

8.4 If we are forced to cancel due to circumstances beyond our control (including extreme weather, illness, or force majeure), we will offer either a rescheduled date or a full refund of monies paid.

9. Force Majeure

We shall not be liable for failure to perform our obligations due to events beyond our reasonable control, including but not limited to severe weather, government restrictions, venue closures, strikes, or emergencies.

10. Health & Safety and Liability

10.1 Participation in our activities is at the guest’s own risk.

10.2 We accept no liability for:

Personal injury (unless caused by our negligence)

Loss or damage to personal property

Incidents caused by guest misconduct

10.3 The Client agrees to indemnify and hold us harmless against claims arising from the event, except where caused by our proven negligence.

11. Photography & Media

11.1 We may take photographs or videos during events for promotional use.

11.2 By booking, the Client grants permission for reasonable promotional use unless written notice is provided before the event.

11.3 We will not knowingly publish inappropriate or sensitive images.

12. Data Protection

12.1 We process personal data in accordance with UK GDPR.

12.2 Personal data is used solely for booking, communication, and service delivery purposes.

12.3 We do not sell or share client data with third parties for marketing purposes.

13. Governing Law

These Terms and Conditions are governed by the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Acceptance of Terms

Payment of the deposit or booking confirmation constitutes acceptance of these Terms and Conditions.

Business Details

Amazing Fun & Entertainment UK ltd

79a gifford garden w73as

amazingentertainment@myyahoo.com

07821941454

registered company 15916794

Information We Collect

In operating our website we may collect and process the following data about you

Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.
Information that you provide by filling in forms on our website, such as when you registered for information or make a purchase.
Information provided to us when you communicate with us for any reason.

Use of Cookies

We may on occasion gather information regarding your computer whilst you are on our website. This enables us to improve our services and to provide statistical information regarding the use of our website to our advertisers where appropriate. Such information will not identify you personally it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever.

Similarly to the above, we may gather information about your general internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer's hard drive. They help us to improve our website and the service that we provide to you.

All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website.

Use of Your Information

The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:

To provide you with information requested from us, relating to our products or services. To provide information on other products which we feel may be of interest to you, where you have consented to receive such information.
To meet our contractual commitments to you.
To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service.
If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.

Storing Your Personal Data

Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure its safety. The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.

Disclosing Your Information

Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, our subsidiaries, our holding company and its other subsidiaries (if any). You may find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

Access to Information

The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee of £100 which covers our costs in providing you with the information requested. Should you wish to receive details that we hold about you please contact us using the contact details below.